Do I need an appointment? Do you take walk-ins?
No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one half hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.
Why do your prices have ranges?
The prices will range on each floor plan depending on the updates done inside the apartment as well as if there is a lake view. Updated units may include newer flooring, countertops, kitchen appliances, lighting, faucets, and washer/dryers.
What is the application fee and is it refundable?
Application fees are $20 per person 18 and older occupying the apartment. A $100 holding deposit will also be required to apply in addition to the application fee. You may pay these online by credit card (a small fee will apply), or with a cashier’s check or money order. All application fees are nonrefundable, however the holding deposit is refundable for up to 72 hours after approval.
How do I apply?
Applications may be found under the “floor plans” tab of our property website, or you can stop in the office for a paper application during business hours.
Which utilities do I pay? Water, Sewer, Trash, Electric and a portion of heat (gas).
What is the security deposit?
Security deposits will vary depending on qualifying criteria. Deposits start as low as $300 and may increase to a full months rent.
When is my rent payment due?
Rent is always due on or before the first of the month.
something needs to be repaired in my apartment, how do I report it?
What day of the month am I liable for a late charge?
Rent is always due on the first and a $50 late fee is assessed on the 5th of every month (even Sundays and holidays). And the 10th of the month
How can I pay my rent?
You can pay rent by setting up your online account on our property website. This allows you to use a bank account or credit card to make payments. You can also pay with a Cashier’s Check, Personal Check or with the WIPS card we provide you. Money orders and Cash are NOT acceptable forms of payment.
What kind of pets do you allow? How many pets may I have?
Up to 2 pets, cats or dogs, are allowed. Dogs are only allowed in our 3 Bedroom Town Homes. Any number of pets living in the unit will then require a one-time, nonrefundable $250 pet fee due at move in. Monthly pet rent is $25 per dog/cat. Breed restrictions apply, please contact the office.
If I get a job transfer, can I break the lease? Yes you have to do a lease buy out
Yes, if the lease buy-out fee has been paid. 60-day notice is required before vacating your apartment, and the lease buy-out fee is two times the rent amount.
How can I refer a friend? Send them here
If you love Glenbrook Apartments and want to refer a friend, please let our office know! We offer resident referral programs throughout the year and would love for your friends and family to join our community.