Call us : (414) 751-8595

Do I need an appointment? Do you take walk-ins?
No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one half hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.

Why do your prices have ranges?
The prices will range on each floor plan depending on the updates done inside the apartment as well as if there is a lake view. Updated units may include newer flooring, countertops, kitchen appliances, lighting, faucets, and washer/dryers.

What is the application fee and is it refundable?
Application fees are $20 per person 18 and older occupying the apartment. A $100 holding deposit will also be required to apply in addition to the application fee. You may pay these online by credit card (a small fee will apply), or with a cashier’s check or money order. All application fees are nonrefundable, however the holding deposit is refundable for up to 72 hours after approval.

How do I apply?
Applications may be found under the “floor plans” tab of our property website, or you can stop in the office for a paper application during business hours.


Which utilities do I pay? Water, Sewer, Trash, Electric and a portion of heat (gas). 

What is the security deposit?
Security deposits will vary depending on qualifying criteria. Deposits start as low as $300 and may increase to a full months rent.

When is my rent payment due?
Rent is always due on or before the first of the month.

What day of the month am I liable for a late charge?
Rent is always due on the first and a $50 late fee is assessed on the 5
th of every month (even Sundays and holidays). And the 10th of the month

How can I pay my rent?
You can pay rent by setting up your online account on our property website. This allows you to use a bank account or credit card to make payments. You can also pay with a Cashier’s Check, Personal Check or with the WIPS card we provide you. Money orders and Cash are NOT acceptable forms of payment.

What kind of pets do you allow? How many pets may I have?
Up to 2 pets, cats or dogs, are allowed. Dogs are only allowed in our 3 Bedroom Town Homes. Any number of pets living in the unit will then require a one-time, nonrefundable $250 pet fee due at move in. Monthly pet rent is $25 per dog/cat. Breed restrictions apply, please contact the office.

If I get a job transfer, can I break the lease? Yes you have to do a lease buy out
Yes, if the lease buy-out fee has been paid. 60-day notice is required before vacating your apartment, and the lease buy-out fee is two times the rent amount.

How can I refer a friend? Send them here
If you love Glenbrook Apartments and want to refer a friend, please let our office know! We offer resident referral programs throughout the year and would love for your friends and family to join our community.


something needs to be repaired in my apartment, how do I report it?
You may call the office, send an e-mail, or leave a message with the answering service. You may also submit work orders online if you are enrolled in our online services.

There is a person who might be staying with me for a while, is that permitted by the lease?
Yes, if someone is temporarily staying with you, please let the office know. Guests who are permanently moving in, or staying longer than 5 days, will need to fill out an application to be added to your lease agreement

I will be moving out. What do I need to do?
We require a 60-day written notice, which you are responsible through, prior to move-out. you need to move-out at the end of your lease term, please remember to come in 60 days prior to the lease expiring to provide your written notice.

Do you have cable/Internet services?
Yes, Spectrum and AT&T are our community cable and Internet providers.

Can I grill on property?
You are allowed to use gas grills on the property in designated areas. We also provide charcoal grills near the picnic area.

I’m locked out of my apartment/garage. What do I do?
you are locked out during business hours, you can come to the office to be let back in your apartment or garage. If you are locked out after hours you are responsible to call a locksmith.

I’ve lost my apartment and/or mailbox keys. What do I do?
you have lost your keys, you may have new keys made at our office during business hours for a small fee.